Your team is already using AI. Quietly, and badly.
Right now someone on your payroll is pasting client information into a personal chatbot account and shipping whatever comes back. Training turns that liability into a team skill with standards.
Built on your real workflows, capped at 12 people, remote or on-site.
The brief given to the tool:
What comes back:
Contract details pasted into a personal account. Nobody knows.
The brief given to the tool:
What ships:
Ten minutes, on brand, and the data never left approved systems.
Three formats, one habit
Pick one or stack them. Every format ends with something your team built and kept.
Foundations Workshop
Everyone leaves able to brief a model properly, judge its output, and know the three rules that keep data safe. The floor rises for the whole company at once.
Role Deep-Dives
Sales, support, ops, and admin each get sessions on their own workflows: the quote, the ticket, the report they actually write. Built from your audit findings when you have them.
Office Hours
A standing session where anyone brings a stuck workflow and leaves with it working. This is where skills compound instead of fading after week two.
Four modules, zero demos on fake data
Briefing a model like you brief a person
Context, constraints, examples, and voice. Your team practices on their own backlog: the proposal due Friday, the awkward client reply, the SOP nobody wrote. The output improves in the room, on work that matters.
A shared playbook, not private tricks
The best briefs get captured into a team library organized by task, with your voice samples and no-go terms baked in. New hires inherit it on day one. When someone leaves, the skill stays.
Reviewing in two minutes, not twenty
A short checklist per task type: facts verified, tone matched, nothing promised that cannot be kept. Review is what separates teams that ship AI work proudly from teams that get caught by it.
The tasks AI should never touch
Pricing decisions, legal commitments, sensitive personnel matters, anything where a confident wrong answer costs more than the time saved. Knowing where the line sits is the mark of a trained team.
The one-page policy that prevents the headline
Every engagement includes a plain-English AI use policy, written for your business and small enough that people actually follow it.
Covered and encouraged
- Drafting, summarizing, and rewriting inside company-approved workspaces.
- Internal research and first-pass analysis, always verified before it travels.
- Meeting notes and documentation, with named human owners.
- Anything on the audit roadmap, using the team playbook.
Out of bounds, in writing
- Client or employee data in personal accounts, ever.
- Publishing AI output nobody reviewed, anywhere a customer can see it.
- Feeding contracts or credentials into tools that train on inputs.
- Presenting generated numbers as verified fact.
Strongest after the audit, durable with the retainer
What managers ask before booking
Is this a generic AI 101 course?
Part of my team thinks AI will replace them. Will they engage?
Which tools do you train on?
Remote or on-site, and how many people?
Every week untrained is a week of quiet risk.
A scoping call sets the agenda. Your first engagement includes:
- A session plan built from your workflows, not a slide deck we reuse.
- The team prompt playbook and two-minute review checklists, yours to keep.
- A one-page AI use policy your leadership can sign off that week.
