Is this the same as answering new leads faster?

No, and the difference matters. New lead speed is about being first to a stranger who just raised a hand. This is about work you already quoted: you drove out, you measured, you priced it, and then the thread went silent. The customer knows you, has your number, and has your figure. That is a completely different conversation and it deserves a different system.

What do I have to send you?

An export of your open estimates from whatever you quote with. Field service software, an invoicing tool, a spreadsheet, or a folder of PDFs all work. We need who it went to, when, what the job was, and a way to reach them. If your export is messy we clean it, and if it cannot be exported we tell you before you waste an evening on it.

For home services contractors

You quoted the job. Then the thread went quiet, and nobody chased it.

Q: Will a machine text my customers?

No. Every message and every reply is approved by a person before it goes out. Drafting and sequencing are automated because nobody has time to write two hundred follow-ups by hand, but the words a customer reads have been read by someone first. Anyone who asks to be left alone is removed and stays removed.

Q: Does it sound like me or like a call center?

Like you. We take a handful of messages you have actually sent customers, keep your phrasing and your level of formality, and drop anything that reads like marketing. A follow-up that sounds like a stranger gets ignored, which defeats the point.

You drove out, you measured, you priced it, and you sent the estimate. Then nothing. Chasing it feels like begging, so it sits in the pile with the other quiet ones, and by the time anybody looks the customer has hired whoever followed up.

This is not new lead speed. That is a different problem about strangers. This is money you already quoted, to people who know your name and have your number. We take your open estimates and chase every one across text and email, in your voice, with a person approving each message, until there is a yes, a no, or a real reason.

Send us your open estimates Book a call first

Export from whatever you quote with. Any format. No software to install and nothing to migrate.

How it works

Three steps, and only the first one is yours

You send

Your open estimates, any format

Export the quotes that never closed from whatever you use: field service software, an invoicing tool, a spreadsheet a coordinator keeps, or a folder of PDFs. We need who it went to, when it went, what the job was, and a way to reach them. Messy is fine. We clean it.

We chase

Every one, until it resolves

Text and email, spaced the way a person would space them, written in your voice from messages you have actually sent. A quote from last week and a quote from last spring get different words. A person reads and approves every message before it sends, and replies land on your phone, not ours.

You get answers

Yes, no, or a real reason

Every estimate ends up in one of three piles instead of the silent one: booked, dead, or waiting on something specific we can tell you about. Went with another company, waiting on an insurance decision, pushed to next season. You stop guessing which quiet ones are still alive.

One recovered estimate is the whole economics of this. That is the honest pitch: the work you already did on a job you already priced is the cheapest work you will ever win.

What we need from you

A file you already have and an hour of your voice

The open estimate list

Customer, contact details, date quoted, and what the job was. However far back you want to go. If your system will not export cleanly, send us a screenshot of the list screen and we will tell you whether it is workable before you spend an evening on it.

How you actually talk

A handful of real messages you have sent customers. That is where the voice comes from. No brand workshop, no tone document. If you write short and blunt, the follow-ups are short and blunt.

One person who can say yes

Somebody who approves the message list and can answer a question when a job description does not make sense. Usually the owner or the office manager. After that, your side of this is reading replies from people booking work.

No new software for your crew, no migration, and nothing changes in the system you quote from. We work alongside it, not inside it.

Honest answers

The questions a contractor actually asks

Is this just answering new leads faster?

No, and the difference is the whole point. New lead speed is a race to be first to a stranger who just raised a hand. This is follow-up on work you already quoted, to someone who met you, watched you measure, and has your figure in writing. They are not shopping blind. They went quiet, which is a different thing from not being interested, and it needs a different conversation.

Will a machine text my customers?

No. A person approves every message before it sends. The drafting and the timing are automated, because nobody in a truck is going to hand-write two hundred follow-ups, but the words a customer reads have been read by a person first. Anyone who asks to be left alone comes off the list and stays off.

Does it sound like me or like a call center?

Like you. We take real messages you have sent, keep your phrasing and your level of formality, and cut anything that smells like marketing. A follow-up that reads like a stranger wrote it gets ignored, which defeats the purpose of sending it.

How far back is worth chasing?

Further than most owners expect, because the reason a quote went quiet is usually timing rather than price. A roof quoted before a hard winter, a system quoted before a rebate window, a bathroom quoted before a baby arrived. We sort by how the job ages, not just by date, and we tell you which of your old piles is genuinely dead.

What if the customer already hired someone else?

Then you get told, and that is worth having. A no closes the file, clears your pipeline of ghosts, and tells you something about how you are losing. We report the reasons back in plain language, so after the first run you know whether you are losing on price, on timing, or on being second to reply.

Do you need access to our system?

No. We work from the export you send. No logins to your field service software, no integration project, nothing installed on a phone in a truck. If a message has to go from inside your own system, we hand your office the exact wording to paste.

Start here

Tell us what you quote with, and we will tell you what to send

If the problem is further upstream and new inquiries are going unanswered before anyone ever quotes them, that is a different fix: Capture & Convert covers it.

Estimate Follow-Up Rescue

Rather talk it through first?

Thirty minutes, free, in plain English. Bring the name of whatever you quote with and a rough sense of how many estimates go quiet, and we will tell you whether this is worth running before you export anything.

Book the free 30-minute call

Or start even smaller: the free two-minute readiness check. No email, no sales call, just an honest readout.

hello@clariqadvisory.com