Your messages are scattered across five apps. Answer them from one screen.
Website chat, texts, social messages, texts from missed calls, and new reviews land in one list, in order, each with a reply already drafted from your own information. You read it, you tap Send, and nothing ever answers as you without you.
Give me one screenA free 30-minute call. Count your unread badges across every app first. That number is the pitch.
Not ready to talk? Take the free two-minute readiness check
Every customer conversation in one list, drafts ready, urgent ones ringing your cell, your thumb on every Send.
A bot impersonating you across five platforms. Drafts wait for a person. That is the whole design.
Five channels arrive. One thumb clears them.
A scripted example, played out in the inbox itself. Watch the badge go to zero.
Draft waiting for you · webchat lead
Five apps checked zero times. One screen: one sent by you, one handled by your text-back, three drafts waiting on your tap.
Who is actually doing the talking?
Unified inboxes are sold everywhere. The difference worth paying for is what happens between the message arriving and the reply going out.
The drafting rules
- Drafts come from your prices, policies, and calendar. No rule, no claim.
- Routine drafts can auto-send only where YOU flip that switch, channel by channel.
- Anything about money, complaints, or promises always waits for a person.
The escalation rules
- Words you choose (emergency, refund, angry tone) ring your cell, not a queue.
- A thread that stalls waiting on you shows up in your morning note, never silently dies.
- Every thread keeps its full history, whichever app it started in.
What you get, and who it fits.
One Inbox is also the natural home for the other capture tools: the chatbot, text-back, and booking agent all feed the same screen.
Included
- Webchat, business texts, social messages, missed-call threads, and reviews in one list.
- Replies drafted from your own information, waiting on your Send.
- Your escalation words wired to your cell.
- A morning note: what came in overnight, what was handled, what needs you.
- Works on your phone; nobody installs anything on the customer side.
A strong fit if
- You check four or five apps for messages and still miss some.
- Different people answer different channels and nobody sees the whole customer.
- You already run one or two of our capture tools and want them on one screen.
The questions owners actually ask.
Do my customers see anything different?
No. They keep messaging you wherever they already do, and the replies come back on that same channel, in your voice. The unification happens on your side of the glass only.
What does it cost?
A flat monthly amount scoped on the free call, sized to your channels and volume. If you already run our chatbot, text-back, or booking agent, the inbox prices as the roof over them rather than a separate house.
Can my team use it too?
Yes: each person sees the same list, threads can be assigned, and every send is signed so you always know who answered. The approval switch stays yours.
What happens to messages at 2 AM?
Channels you allow answer routine questions instantly with your approved drafts; everything else is acknowledged honestly (“a person will reply in the morning”) and tops your morning note. Nobody wakes up unless your escalation words fire.
Count your unread badges.
A free 30-minute call: we list every channel customers actually use to reach you, find the ones nobody is watching, and price one screen over all of them.
Not sure your shop is ready for any of this? The free two-minute readiness check answers that first.
Or write to hello@clariqadvisory.com