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Internal Knowledge Assistant

Everything your company knows, one question away.

Your SOPs, docs, and resolved tickets become a private assistant that answers in seconds and cites its sources. Your experts get their day back.

Put your documents to the test

30 minutes. We map what you have and tell you straight if it is enough to launch.

Your assistant, trained on your documents

What is our refund policy for annual plans?

Annual plans are refundable in full within 30 days of purchase. After that we refund the unused months, prorated to the day, minus the annual discount. Refunds land on the original payment method within 5 business days.

Billing SOP, p.4Ticket #1832

The interruption tax

The cost of being the office search engine.

Every quick question lands on the same two or three people. Here is what that habit costs.

70% of recurring questions are already answered somewhere in your existing docs

8 hrs a senior person loses to answering interruptions every week

3 months before a new hire stops asking where things are

Illustrative figures, drawn from published support and onboarding studies.

The answers your team hunts for already exist. They sit in a doc written two years ago, a ticket resolved last quarter, a wiki page nobody can find. Retrieval is what is broken, not documentation. Fix retrieval and the interruptions stop.

Trust

It stays current or it is useless.

Stale answers are flagged, not guessed.

Who asks

Four teams stop waiting on one person.

Hover or tap a role to see what changes.

New hires

Onboard by asking, not by scheduling meetings.

Week one becomes a conversation with the assistant instead of a calendar full of shadowing sessions. Managers see the questions new hires actually ask and fix the gaps.

Support teams

Answers with citations agents can paste.

Agents get the approved wording plus its source, so replies stay consistent across the whole queue. Handle time drops without anyone memorizing another macro.

Sales

Accurate product and policy answers mid-call.

No more promising to check with the team on questions the company settled months ago. Reps quote policy correctly the first time, in writing.

Operations

The only person who knew is no longer the only person.

A vacation, a resignation, or a sick day stops being a single point of failure. Process knowledge stays even when the person who wrote it moves on.

The process

From scattered folders to a working assistant.

We map and connect your sources

Drive, Notion, the help desk, wikis, and the folders nobody admits to. We list what exists, connect read-only, and index everything worth keeping.

We build and test on your real questions

The assistant is graded against the questions your team actually asked last quarter. A human reviews the answer quality bar before launch.

Your team asks, we tune monthly

Answers arrive with their sources attached, in the tools people already use. We tune the index every month as your docs evolve.

Fair questions

Before you connect a single folder.

Where does our data live? +

In a private index built only for your company. Documents are encrypted in transit and at rest, they are never used to train public models, and access is controlled by you. Disconnect a source and its content leaves the index.

What if it does not know an answer? +

It says so and shows the nearest source instead of guessing. Every unanswered question is logged, so the list becomes your documentation to-do list, ranked by how often people ask.

Which tools does it plug into? +

Slack, Microsoft Teams, a web widget on your intranet, or wherever your team already asks. Most teams start with one channel and add the rest once the answers prove themselves.

How long does it take to launch? +

About two weeks from the day we get access to your sources. Complex permission setups or unusually large archives can add a few days, and we tell you up front if they will.

How is it priced? +

A monthly retainer based on team size and the number of sources we keep in sync. It comes out to a fraction of what a knowledge manager hire costs, and you get an exact number before anything is connected.

Your best people were not hired to answer the same question forty times.

A source map of everything your team actually uses, including what lives in people's heads
Assistant live in about two weeks from access
Every answer cited to its source document
Monthly tuning as your docs change

Map my knowledge sources

A 30-minute call. We reply within one business day.