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For cafes and coffee shops

Your regulars message while the line is three deep. This desk answers in seconds, from your own menu and seats.

A WhatsApp front desk for your cafe. It books tables against the seats you actually have, quotes pickup orders from your own menu, answers the questions you get forty times a day, and pages a person the moment one is needed. Notes to regulars who have drifted wait for your approval, and STOP means stop.

Try it below. It runs in your browser on a sample cafe: no signup, no sales call.

Built inside your own WhatsApp Business account. One flat setup fee, one flat monthly fee, no per-message pricing from us.

Try it

Type like a customer. Watch the desk answer.

Harbor Street CafeWhatsApp, sample cafe
Today at Harbor Street Cafe: 20 seats, four tables already booked tonight, cold brew is off. Tap a message or type your own.
Hi! I can book a table, take a pickup order, check on an order, or pass on feedback. What would you like?

What the desk did

Every reply is arithmetic on the menu and the booking book. This panel is what the owner sees.

Seats booked in the 7 PM window14 of 20
  • bookingRES-2401, 6 guests at 7:00 PM
  • bookingRES-2404, 4 guests at 7:00 PM
  • bookingRES-2402, 4 guests at 7:30 PM
  • orderORD-1207, latte and grilled sandwich, ready for pickup

This is the desk's own arithmetic running in your browser on a sample cafe. In the real build a reading layer understands free text, so tap a message or type plainly here. Untick cold brew and order one to see it refuse; tap the first message twice and watch the 7 PM window fill. Want this on your menu? Send us your menu below.

How it works

Three steps, and only the first one is yours

1
You send

Your menu, your hours, your house rules

Send the menu as it is, a photo of the board is fine, plus your hours, your seats, and the answers you give forty times a day: parking, oat milk, dogs on the patio. That is the whole intake. If you already run a WhatsApp Business number it comes along; if not, the desk gets one in your name.

2
We build

In your accounts, not ours

The desk is built inside your own WhatsApp Business account and your own automation workspace, so you own every piece from day one and can leave with all of it. WhatsApp's business verification sets the pace, and you watch it run on your own menu, from your own phone, before it touches a real customer.

3
We watch it

A person is one tap away

Every reply is computed from your menu and your seats, so it cannot promise a table you do not have or a price you never set. When a message needs a human, a bad rating, a big party, a question outside your facts, it says so to the customer and pages you. A monthly care plan keeps it sharp as the menu changes.

Nothing markets to your regulars without you. Notes to people who have not been in for a while are drafted for you to approve, and anyone who says STOP is never messaged again.

What it handles

The six messages a cafe gets all day, answered properly

Table bookings

Counts seats against what is already on the book in a 90-minute window, confirms with a booking number, and offers two real alternatives when the window is full. Parties beyond your limit go to a person.

Orders for pickup

Matches what they typed to your menu, totals it from your prices, refuses what is off today and names what is on, and hands the paid order to the kitchen through your own payment link.

Where is my order

Answers from the order log by number, or by the customer's latest order, in one line. No one has to stop steaming milk to look it up.

The forty questions

Hours, parking, oat milk, the patio, gluten-free bread: answered only from the facts you gave it. Anything outside them gets a plain "a person will confirm", and you get the page.

Ratings and the bad day

A rating of three or under is written down and pages you at once, with the customer's own words, while they are still nearby. Fives get a thank you in your voice.

Regulars who drifted

One note per group of regulars who have not been in for a while, held for your approval, never a blast. Anyone who opted out stays out, for good.

Why this one

What you will not get from a rented bot

Every number comes from your own book

Every number in a reply is arithmetic on your menu and your bookings. The language model reads the message; it does not write the numbers.

Turn an item off, it stops selling it

Mark cold brew unavailable in your menu table and the desk stops offering it on the very next message. No prompt to edit, no ticket to raise.

You own it

Your WhatsApp number, your automation workspace, your customer log. Leave any time with everything. We hold no keys to your business.

One flat fee, twice

A flat setup fee and a flat monthly care fee, quoted on the call. No per-message pricing from us. WhatsApp bills its own small per-conversation fee on your account, and we do not mark it up.

A person is one tap away

Bad ratings, big parties, refunds, and anything odd are handed to a human with the customer's words, not buried in a log. Family run, and a person reviews the build before it ships.

You try it before you buy it

The sample above is the real logic. When you are ready, we build a copy on your menu and you test it on your own phone before a customer ever sees it.

Honest answers

The questions a cafe owner actually asks

Do customers know they are talking to a machine?
When someone asks, it says so plainly, and your cafe's name is on every reply. Most of what it does is arithmetic on your own menu and your own bookings, which is exactly the part a person at the counter is worst placed to do mid-rush. Anything that needs judgment goes to a person, and the log shows every exchange.
What if it gets something wrong?
It cannot promise a table you do not have or a price you never set, because every number in a reply is computed from your menu table and your booking book rather than written by the model. When it does not know, it tells the customer a person will confirm and pages you. If a customer's message arrives twice, it is answered once and written down once.
Do I need a new phone number?
No. An existing WhatsApp Business number can move across, so the desk answers where your regulars already write, or the desk gets its own number and your regulars learn it in a week. We walk you through either and say plainly which fits how you run.
What does WhatsApp itself charge?
WhatsApp bills a small fee per conversation on your own account, and a customer writing to you first is the cheapest kind. We do not mark it up. Your setup fee and your monthly care fee are flat, never per message. Anything the cafe starts, like a note to a regular who has drifted, uses a message template you approve once.
Will it message my regulars without me?
No. Notes to regulars who have drifted are drafted one per group, held for your approval, and go only to people who opted in. Anyone who replies STOP is never messaged again, and that stays true whatever else changes.
How long does setup take, and what does it cost?
Most cafes are answering inside two weeks, and most of that is WhatsApp's own business verification, which we walk you through. You test it on your own phone, on your own menu, before a customer ever sees it. The price is one flat setup fee and one flat monthly care fee, quoted on the call.
What about Instagram messages and the phone?
WhatsApp first, because that is where the messages already pile up. The same approach extends to Instagram messages once the WhatsApp desk is running. A phone line that answers is a separate build, and we will say plainly whether you need it before you pay for it.
Start here

Send us your menu, and we will tell you what the first two weeks look like

Request the setup list for your cafe

You get a plain reply naming exactly what we need from you (the menu, your hours, your WhatsApp number), what the first two weeks look like, and an honest word on whether your cafe gets enough messages for this to pay. No obligation.

We reply from hello@clariqadvisory.com. Your menu and your customer log stay yours, they are never used to train anything, and no message reaches a customer of yours until you have tested the desk on your own phone and said go.

If the pain is the phone rather than the messages, that is a different build: Capture & Convert covers the line that rings while you are on the machine. Run a restaurant with delivery apps? The deduction recovery is the other thing we do for you.

The WhatsApp Front Desk for Cafes

Rather talk it through first?

Thirty minutes, free, in plain English. Bring your menu and a rough count of the messages you get on a Saturday, and we will tell you whether this pays for your cafe before you spend anything.

Get a free call

Or start even smaller: the free two-minute readiness check. No email, no sales call, just an honest readout.

hello@clariqadvisory.com